Support

If you're experiencing difficulties with your MDaemon server or just have some general configuration questions, you'll often find the quickest way to get the answers you're looking for is by visiting our comprehensive knowledgebases available on both Alt-N's and distributor Zen Software's Web sites.

• Distributor's Knowledgebase (Zen Software Ltd)
• Developer's Knowledgebase (Alt-N Technologies)

During normal office hours, we endeavour to answer every call personally within 10 seconds and every email within the hour. In the rare event that you have to leave a message on our voice mail, we will make every attempt to return your call within an hour from your message being left.

Our Office Hours

We are open between 9am and 5pm all weekdays except public bank holidays.

Call or Email Us

With regard to support queries, we realise that when you have a problem, you want to talk to someone quickly - and that's why we're here, however it will usually help us to assist you more quickly if you could use our support request form before calling us. If it is an urgent problem though, please do call us on the number below so that we can get you up and running as quickly as possible.

Phone: +44 (0)161 660 5738

Email: support@zensoftware.co.uk