Testimonials

"...have been doing some work with MS Exchange and WOW - does that make MDaemon look good! Just love to be able to see the realtime logs and protocol exchanges. I will NEVER sell Exchange! All the best and thanks."

Mark Page
A-Mark (International) College, UK

"MDaemon 9.x is an excellent product and a genuine Exchange-killer in terms of functionality. However, this isn't enough on its own - when using any software in an Enterprise environment the provision of rapid, quality support is critical when problems do occur.

At Cantarus we have had few problems with MDaemon and I'm pleased to say that with first class support from Zen Software none of those few problems have been serious and all have been quickly resolved. In terms of responsiveness, product knowledge and all-round efficacy the Zen team are as good as I have seen.

I look forward to using MDaemon with support from Zen for many years to come."

Lee Adams, Director
Cantarus Ltd, UK

"Firstly, thank you for all your help with MDaemon and Groupware. The back up you provide has given us the confidence to stick with your products because I know that if I really get into a jam, you will be able to help. Following our conversation yesterday, I installed the trial version of Groupware on our office server. Not only did the server and client programs install easily, but it worked first time - and that's not something that happens often! From the brief trial I have given it so far, I would guess that this will be very successful addition to MDaemon and will prevent us from our planned migration to Exchange Server."

A Ellinas
Sandfords, UK

"Just a quick note to say thank-you for your superb technical support. I was really impressed how quickly you diagnosed our problem and emailed the relevant information. Many Thanks!
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George Hindson
on behalf of Executive-Lets, Plymouth, UK

"We are definitely proud of MDaemon. It is a very stable, efficient and cost effective system. We never had ANY problem with it since 2.5 years.

We also install MDaemon in many customer locations, and they are also very happy with the product. We have installed it on some super yachts, connected to Internet via satellite connection. This is a very important kind of installation, without any possibility to go onboard to fix the problems if they happened (they are all over the world). We had no problem at all."

Marco Lanata, Managing Director
Virtual Duferco Group

"In my experience, Alt-N's products have proven to be very reliable and easy to use and administor. The team of people at the company truly cares about the customer, and they work hard to answer every question...usually within 1-2 hours. This kind of response and dedication is not found in software companies these days.

As we are now looking forward to the newest release, we can only be in amazement at the new features to come."

Rick Kendall, Owner and CTO
Mail321.com, USA

"Alt-N's MDaemon support team is also a tremendous resource, giving fast and friendly help with configuration issues and problems. MDaemon has proved itself in the field for all our clients who use it, in businesses both large and small, and we continue to recommend it without hesitation."

Bill Burns
FTL Designs, USA

"Just a quick note to say thanks for the help that you were able to give me this morning in order to resolve our e-mail problems.

I think your service is outstanding and I was really impressed with the way in which you dealt with my query, both initially by e-mail and then by the remote log in. This is such a refreshing change to find today and I would recommend your products and services to anyone looking for a great e-mail solution."

Adrian Waters, Director
CETA Insurance Limited, UK

"<p>Just wanted to say thanks for all of your help and swift action to get a fix for the malformed sender/recipient problem with Security Gateway.</p>

<p>I really appreciated your efforts and I'd be grateful if you pass on my thanks to the developers for fixing the issue so promptly, it's rare for a software development company to be so mobile.</p>


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Graeme Rawlings, Senior Engineer
Boss Direct Ltd, Bolton, UK

"The stability, features, and configurability of MDaemon have allowed us to have the features we need from our E-Mail at an affordable price. Coupled with the content filter and Anti-Virus plug-in, the server is very secure.

The support we have received from Alt-N has been outstanding! When a problem or question arose, a response is regularly returned within a couple hours, sometimes within 5 minutes!"

Mike VanderVeer, Computer Systems Administrator
MVP Communications, Inc

"We are very happy with MDaemon, as a small/medium size company it just makes Exchange look like an expensive, featureless toy... MDaemon exceed's all expectations and has done us well, it requires little admin work and as I've said before, support when it does go wrong or I have a question is superb!"

Michael Allam, System Administrator
Chelco Business Finance & Leasing, UK

"One of our customers last year received 255,000 messages and sent 50,000 messages through MDeamon without any glitch. Thanks for developing this great software."

Jacques van der Zwaan, Technical Manager
Van der Zwaan VOF - hi-tech consultants, Netherlands

"When it came to buying an e-mail server, we looked at several options, many of which were just too expensive or too difficult to setup and maintain. We tested many different packages before coming to MDaemon, which proved to be easy to setup and did not require a great deal of maintenance, yet, provided all of the security and management features we required, and all within a reasonable budget."

John Hammell, Network Manager
St George's High School For Girls, UK

"I support small companies (below 10 employees) and always try to run MDaemon - it's so configurable, Webmail's great, spam filter and SecurityPlus work like a dream - and I'm sure you may have heard before but your support is the best I've come across in any industry. Why buy SBS with Exchange on when you can run XP Pro with MDaemon for 10 users for a fraction of the cost?"

Adrian Foulkes

"Just wanted to say thanks for all of your help and swift action.

I really appreciated your efforts and I’d be grateful if you pass on my thanks to the developers for fixing the issue so promptly, it’s rare for a software development company to be so mobile.
"

Graeme Rawlings, Senior Engineer
Boss Technical, Bolton, England

"As both an end-user and a technology lawyer I deal with many software developers and distributors. Most of those distributors have provided little or no value whatsoever. The exception is Zen Software.

When I have asked a support question I have always had quick and extremely helpful responses. Your communications to me are also spot on in terms of frequency and content.

The quality of the service I get from you has prompted me to write to you now to say thank you for a job well done. I wish all the software houses I dealt with had your approach."

George Gardiner
Gardiner & Co., London, UK

"I have to say that I am very impressed with the support you offer. A resolution and fix within an hour of placing a support call. Fantastic stuff, if only all support lines were like that!"

Lee Bejnar, Network Manager
XIT2, UK

"Many thanks for this and telephone support - you deserve to be the no.1 mail server software with quality of both product and support...!"

Tim Knoops, Network Manager
MaxIT, UK

"Success! A big shout out to your support / development team, never had such a quick turn around for bug fixes.

MDaemon is so much more flexible to use as a gateway than Exchange Server. Thanks heaps."

Leighton Earl, Network Administrator
East Thames Housing Group, UK

"ALT-N support is by far one of the best you could ask for. Your requests are met with a positive response and suggestions for the product line are ALWAYS welcome. ALT-N listens to its clients and attempts to give them what they are asking for. It is with honorable esteem that I give this organization and application five out of five envelopes, for quality, commitment and price. Good job Arvel and company. I don't have to say it, but keep up the great work!"

Ty Carter, Network Administrator
Down Home Host, Inc., USA

"We are now live with our MDaemon server. I just want to say thanks for all the support and help you have given us. Your support has been outstanding, and we appreciate it very much. Particular thanks to Mark for all his help."

Bruce Evans
Innovetra Ltd, UK

"I recently downloaded trial versions of both MDaemon PRO and GroupWare.

Encountering a few teething troubles, I contacted Zen Software for some technical support and received unbelievably accurate, fast and friendly support from them and all this before we had even decided to go ahead with the purchase, let alone spent any money on it.

The products are user-friendly, as is the backup from Zen. As a result, we have now gone ahead with placing the order for the software and know that, if we run into problems, we have found a company on whom we can rely.

Thanks for great products, even greater support and for saving us a fortune on not having to buy MS Exchange Server!

Why can't it always be like this?"

Richard McCaig
Central Investment Planning, UK

"Coming from a background in MS Exchange based environments; I can't believe just how simple administration of MDaemon is in comparison. In my opinion your product is definitely a worthy competitor especially when the cost difference is factored in and support seems to be second to none so far.

Thanks again for your prompt response."

Chris Richards, IT Manager
First People Solutions Group, Glasgow, UK

"The level and quality of support that Zen Software provides is of the highest calibre. I would thoroughly recommend purchasing the MDaemon email server from Zen Software as you would also be purchasing an astonishing level of technical support with friendly experienced professionals. Thanks for your support and help. It is a pleasure doing business with your company."

Hugh Acland, Managing Director
Acland Internet Ltd, UK

"The logging and visibility into the system queues is certainly the best we’ve ever seen in more than 20 years of looking at mail servers

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Network World

"Success! A big shout out to your support / development team, never had such a quick turn around for bug fixes.

MDaemon is so much more flexible to use as a gateway than Exchange Server. Thanks heaps."

Leighton Earl, Network Administrator
East Thames Housing Group, UK

"Alt-N's MDaemon support team is also a tremendous resource, giving fast and friendly help with configuration issues and problems. MDaemon has proved itself in the field for all our clients who use it, in businesses both large and small, and we continue to recommend it without hesitation."

Bill Burns
FTL Designs, USA

"MDaemon is a fantastic product by the way. I wish all software was such good value for money."

Simon Freeman
Inter Ads Ltd, UK

"Would just like to say thank you. Not only are you one of the best support teams I have ever dealt with, you always have the answer. This solution worked a treat."

Tim Hodkin, Systems Support Administrator
Cambridge Networks, UK

"I just wanted to write and thank you for your brilliant service. Many companies could learn from Zen how to keep customers happy."

Alan Noble, Managing Director
Cameron Balloons Ltd, UK

"MDaemon and Wingate have proved outstanding in every respect - reliable, easy to use and excellently documented. I can truly say that in terms of customer support and product quality, Zen is the best company I have encountered in my 40 years' experience in IT."

Herbie Goldberg, IT Consultant
Periproducts Ltd, UK

"We have been using MDaemon Groupware for two months and we are thrilled. We are a marketing communications firm with 10 people on staff and have been trying to figure out an easy way for our production manager to assign tasks, meetings, and control our calendars for some time now without breaking the bank. With Groupware it's a snap, we can now see what everyone is doing and log in from offsite to check our mail. I would highly recommend this product to any office that needs to know what their staff is up to. It really takes Outlook to the next level."

Tim McAlpine, Creative Director
McAlpine Group, Canada

"We've been using MDaemon for almost a year now, and I can safely say it is the best performing, most reliable, best featured mail server I have ever used.

A big thank you to Alt-N for a belting product at a more than reasonable price."

Rob Buckley, System Administrator
Cameron Balloons Ltd., UK

"We are very happy with MDaemon, as a small/medium size company it just makes Exchange look like an expensive, featureless toy... MDaemon exceed's all expectations and has done us well, it requires little admin work and as I've said before, support when it does go wrong or I have a question is superb!"

Michael Allam, System Administrator
Chelco Business Finance & Leasing, UK

"I've been in this game for around 16 years and seldom have I received such professional, courteous and bullet-accurate support.

Thankyou. You have convinced me that Zen Software should definitely be added to our preferred supplier list."

Peter Robinson
Fairport Engineering Group, UK

"I just received my license today. Thanks!

I would also like to comment that this is my second time dealing with Zen Software and I found that on both occasions Zen have exceeded my expectations. I found your website and online store were very easy to use and features such as remembering previous purchases and license keys will prove very useful the next time I lose my license. ;-)

Furthermore the personal support and feedback I received has really made the experience very painless. Knowing that, that level of backup is available is certainly very re-assuring for me as a customer."

David Nicholls
Ashling Microsystems Ltd, Ireland

"I wish some other software firms were as good as you guys.

I think we'll get the Archive Server when we move to MDaemon Pro. We had an old Exchange box for a part of the company and the backup wouldn't restore after another crash, I've got some angry colleagues who've lost email with no hope of getting it back, let alone contacts stuff, etc... Microsoft wanted £200 just to look at the corrupt backup file.

Anyway that's pretty much helped us make up our mind to move everyone over to MDaemon Pro, with Outlook Connector and Archive Server. Your stuff never seems to go wrong, so power to you."

Mark Johnson, Director
Imajonit Ltd, UK

"I support small companies (below 10 employees) and always try to run MDaemon - it's so configurable, Webmail's great, spam filter and SecurityPlus work like a dream - and I'm sure you may have heard before but your support is the best I've come across in any industry. Why buy SBS with Exchange on when you can run XP Pro with MDaemon for 10 users for a fraction of the cost?"

Adrian Foulkes

"We never had a problem with MDaemon; I can honestly say it was perfect for our needs when we moved into our new office. Thanks again for all your help especially when we first set the server up."

Kim Jones
HOPE, UK

"This product is just the business!! If you ever need any testemonial for MDaemon, don't hesitate to ask. I dread to think how much money, time and effort I would have had to spend to get an Exchange solution up and running as easily as MDaemon - We effectively have a full, secure 100 user mail system for less than £1000 - Bargain!!"

Richard Keith
Microlights Ltd, Marlborough, UK